CREDIT RECOVERY ASSOCIATES (CRASS), LLC
“We take their money, so you don’t have to.” —CRASS corporate slogan
Sybil Katrina Kibble is the Lead Collections Representative at the debt collection firm, Credit Recovery Associates (CRASS) of Kankakee, Illinois. She loves money and excels at collecting it using her patented “double or nothing” technique, in which she settles for nothing less than double what her debtor can afford to pay. She lives in a rather large house, rents out her basement to her mother, JoAnn, and enjoys the taste of dog food. Her favorite brands are the cheaper ones, and she has been known to go door to door begging for free dog foodage. “I’m overworked and underpaid!” “Gimme my Form 4!” — Sybil
Sybil loves the colour brown, more poopy the better. She wears a lot of black, white, brown and yellow; her house is the same. She thinks bright colours are for wusses and people with good taste. Her McMansion is chock full of “live laugh love” decor. Sybil loves nautical motifs. “Is that a lighthouse or are you just happy to see me?” — Sybil
Sybil decorated her white Chrysler LeBaron with “Life is Good” stickers and those pink doe stickers that look more like an abstract wrench than a deer. She does not hunt; she only put them on her car because they are trendy.
Sybil loves modern country music with auto-tuned vocals to add extra twang to the twangity twang. She also loves mumble rap, but does not admit it. Her favourite song of all time is “Afternoon Delight” by the Starlight Vocal Band, because she thinks its writers are lyrical geniuses.
Mack E. Avelli is the CRASS CEO. Not much is known about him, as he does not come out of his office much. His catchphrase is “work hard, play hard”, he has been known to adore production schemes and his hobby is photographing funerals.
Konrad “Kon Man” Teirant is CRASS’s Chief of Accounting. He spends his day cooking the books and feels the Sarbanes-Oxley Act does not apply to him. He also enjoys stirring the pot, though he is a poor cook. Like Sybil, he is deathly afraid of flying. Kon’s interests include big bags (of money), the anti-vaxxer movement and convincing people that the Earth is flat. Konrad also owns the Teirant Cinema-13 in Kankakee. Kon lives with his wife Myna, his three kids Bratley, Chanel # 5 and * in Aroma Park along with their Labrador Retrievers, John and Sue.
“Turn the pot slowly.” — Sybil to Kon
Clio Bersola is the Human Resources Manager and Chairperson of the Guys and Gals Glee Committee at CRASS. Clio is in charge of the bi-annual Merit Award Ceremonies and has enough pep to go around all of Kankakee County.
To improve morale at CRASS, Clio encourages participation in the Two Different Socks Day, Wear Your Clothes Backward Day, and Speak in Pig Latin Day. She is a huge fan of the early 1990s rap group Kris Kross, the rapper Kanye West and the TV show Keeping Up with the Kardashians.
Sometimes she brings her green budgie Trixie into work.
“Cleep cleep!” — Trixie
The name’s Clio for the last time, Trixie. Arrrrrrgh!” — Clio
Tara Bull is Sybil’s supervisor and Chief of Collections at CRASS. Tara and Sybil have been known to lock horns at times.
Dale F. Davis is a Collections Representative at CRASS. He is obsessed with running to the point of addiction, as he loves the runner’s high. He runs in place inbetween calls and audibly tests his heart rate inbetween calls on his wristwatch. He has a massive crush on Sybil.
“I am worth your time.” “We can do things the way we have always done it, we can do things the Dale way.” — Dale Davis.
Smokey Ashe is A 50-something Collections Representative who loves to smoke, passionate about cigarette smoking, wishes she could smoke more. She smokes her unfiltered cigarettes on the job and gets away with it in her corner cube and lies about it. Employees complain to management about her smoke stench — fragrant like flaming horse manure — making them sick but they turn a blind eye to it and so does Smokey. She once set off the fire alarm, so CRASS maintenance moved her workstation.
“I smoke outside.” — Smokey (hiding her on-the-job cigarette on the inbetween).
Mikey “DIY” Philips is the CRASS Maintenance Assistant. He loves to keep it clean. He loves to clean so much he keeps the CRASS toliets clean and sparkly and whistles while he works. “Mike is a real do-it-yourselfer.” — Sybil
THE TOWN BOOBS AND OTHER PEOPLE
Wally Green is a 56 year old barfly from Kankakee and the owner of Wally Green’s Drug Store. He is the eternal bachelor, due to his lack of charm and less-than-average appearance.
Wally has a reputation for asking women if they are single as soon as he meets them, usually within one or two questions. He keeps talking to ladies whose body language shows they are clearly not interested in him. He has been known to inappropriate questions of women and hits on beautiful women way out of his league.
Wally tells tall tales at the bars and area coffee joints. His more colorful yarn to spin is his longwinded story of a supposed distant ancestor who was heir to Manhattan Island until pirates stole his deed. Afrerward, he claims the “Feds” stole the deed from pirates and then his family’s attorneys were murdered seeking information as part of a governmental conspiracy.
Wally visits his one friend every Sunday evening from 4:00 to 8:00 pm because he is the only person who listen to him talk about himself and that fellow never leaves the house.
JoAnn “JK” Kibble is Sybil’s mother. Born in Carbondale, Illinois, she lives in the basement of Sybil’s McMansion in Kankakee. JK loves hockey, auto-racing, Candy Crush and boring people with her hour-long tangents about her school-bus parts collection.
Damien Ulysses Hurlbutt of Bourbannais, IL, is the 42 year old troglodyte son of Pearl “PJ” Hurlbutt, Sybil Kibble’s elderly neighbour and best friend. He works at the local multiplex’s ticket counter and offers free movie tickets to local and online ladies in his feeble attempts to woo them. He snores incredibly loud due to his innattention to his sleep apnea. He blocks his sleep doctor’s telephone calls on his flip phone so he can avoid dealing with it.
Damien is divorced because he verbally abused his wife, who he only refers to as “Grimace”.
A shopping addict and hoarder, he would rather sleep on the floor and on top of his boxes than buy furniture, though he occasionally sleeps on his bed on the days bothers to come in to work. He mops up the lake he creates every time he showers with his moldy socks. Prone to outbursts and wearing socks with his $125.00 sandals, Damien thinks he is a hit with the ladies…if only he knew.
Robert “Robbie” Roy Gary Hurlbutt of Kankakee, IL is the 39 year old son of Sybil Kibble’s best friend PJ Hurlbutt and brother to Damien. Robbie is a ladies’ man, obsessed with Elvis and is as bad a hoarder as his brother Damien. He has a room in his apartment just for his record collection. He is 39 and never married; he would rather “make love to the audience” at the Kankakee County karaoke bars.
Robbie works as a pharmacy technician at Wally Green’s. He loves his job because he gets to be nasty and rude to his customers, in line with their corporate mission to make as much money as possible, no matter what it takes. Wally Green’s puts profits over people and Robbie idealizes this notion, as well as the management team who implements it.
Robbie used to work as a tray line assistant at a nursing home and would often skip out on his shift early after he finished his work. His job description required him to stick around and clean, however he felt he was above those types of tasks.
Sybil just thinks their whiny, meddling mother, PJ, is the bees’ knees.
Meet N. Ron, estranged father of Robbie and Damien Hurlbutt and former husband of PJ.
PJ could no longer tolerate N. Ron’s drinking and scheming, so she left him. Meanwhile, he had been cheating behind her back for years. Robbie blames his misery on his parents’ divorce; they split when he was 12. Damien does not like to come around his father because he is the only person he met that hoards worse than himself.
N. Ron’s specialty is defrauding car insurance companies by faking vehicle damage for the money. He has a penchant for D. movies; not B movies but D movies, the worse the better.
N. Ron might be found somewhere in the middle of Kankakee County.
Leona Krabalsky is the Grump Whisperer of Kankakee County. She is such a moron, Sybil aspires to be her. You read that right; Sybil Kibble wishes not just to be like Leona, but to BE her. She has a son named Leon who took the last name of her first husband, Joshua Peonne. Leon is a recovering addict from hard drugs and is in and out of rehab. Leona loves hanging out under bridges and spooking people.
Doris Krabalsky is Kankakee town troll Leona Krabalsky’s younger sister who sells essential snake oils, investments you can sell your friends, stinky pink drinks, and other MLM products on the streets. Meet her at midnight.
Lila “Lil” Croule lives in a double-wide trailer on the outskirts of town with her husband Floyd and their two sons, Shane and Wendell.
People complain about her being the nastiest stylist in all of Kankakee County.
Lil thinks she knows more than her customers and complains that her customers know more than their stylist. Lil complains about being a “retail slave” online and talks trash about her customers in a retail workers’ social media group.
Lil does not listen to suggestion and blames her problems on her customers.
Sybil loves seeing Lil not only because she gets her face frame right. Sybil is inspired by her crude attitude and takes ideas from her to use against her debtors at CRASS.
Lil loves riding lawn tractors and owns a purple one with her name on it. The only person in Kankakee more obsessed with her lawn than Sybil, Lil fine trims the grass with her $1500.00 haircutting scissors.
Sybil secretly wants to be her friend.
Meet Pat Splatt, a 43 year old, part time art student at Kankakee Community College. He has a reputation as a collapsed narcissist and sociopath. He bullies people in real life and online for the sake of enjoyment. He gets the most enjoyment out of bullying disabled people, especially those on the autism spectrum. He has no friends due to his sour attitude and arguing with people for the sake of arguing, even when he knows he is wrong.
His art technique and style lacks in quality, however he thinks he is the greatest artist in all of Kankakee County and is not afraid to admit it.
As a high school senior, he tried to make a pass at a beautiful first week sophomore who was brand new to the school. However, she rejected him. He was never the same again.
To to pay his rent, he has a part time job as a cleaner in a college art gallery and has been rumored to operate a spamhaus from his basement.